In a world where war, displacement, and trauma affect millions, an AI platform called Kai.ai is offering a new kind of emotional support. It combines generative AI with a human clinical team to deliver real-time help for PTSD and anxiety through everyday messaging apps like WhatsApp. This raises important questions. Can a chatbot ever provide the warmth of a human therapist? How do we make sure private conversations stay truly private? And can this kind of technology expand access to care without replacing the professionals who give it?
We talk about these questions with Alex Frankel, CEO and co-founder of Kai.ai. With a background in psychology, experience running clinical teams, and years of work in AI-driven mental health, Alex shares his perspective on how technology can support healing while staying safe, effective, and personal.
Hosts: Korin Arbel and Samuel Snukal
Research partner: Amit Bendor-Gus
Executive Producer: Ayelet Triest
Editor: Ben Shani
Professional guidance: Mrs. Inbar Carmel and Professor Dov Greenbaum